Diary Number: 8
Date: 21.11.2018
Daily Summary
There was an interview in work so everyone was busy. After that we visited the sister hotel, Carlos V to leave room cards for guests arriving in the night.
In the afternoon we had a group tour of Alhambra.
Learning & Positive Aspects of the Day
We are getting the ins and outs of the police system and how strict they are.
Challenges Encountered
There was a lot of card payments that didn’t go through so we had to go through the booking and see where the original booking was made. When we had that figured out we had to inform the customer about the fault.
Self-Evaluation
We managed to get our way around town well and found the sister hotel at first attempt.
Cultural
Alhambra is a palace and fortress complex in Granada. It is like a town within Granada. It dates back to the Moorish times. It’s first construction is from 889 AD and it was reconstructed in the 13-The century.
