Diary Number: 8
Date: 21/11/2018
Daily Summary
Met lots of new guests today. They were all talking of where they have already visited in Granada and where they plan on going to visit next. I was very impressed with one couple’s story about their visit to Alhambra as I was due to visit it this afternoon. I am extremely excited about my visit there now and cant wait to explore it all.
Learning & Positive Aspects of the Day
I’ve learnt that working in a hotel environment and getting to meet people from all over the world is a great job to have if you are a people’s person like I am. No two days are the same which makes it a very interesting job.
Challenges Encountered
Because of the language barrier I had to be extra careful with with any special requirements guests had, because it was vital not to make sny mistakes. For example if a guest required a superior room rather than a standard room, or more importantly if they had any special dietary requirements and asked for lactose intolerant milk instead of ordinary milk.
Self-Evaluation
I’m loving meeting new people every day. I’m really enjoying the interaction with the guests especially if they are staying for a few days. One Italian lady greeted me each time she met me with a hug. Another woman was always touching my face saying “lovely lady” to me. I am really fitting in well to my placement at Hotel Carlos V.
Cultural
We visited Alhambra as a group this afternoon. It was a thoroughly enjoyable experience. No words can describe it enough, one needs to see the pictures
